I would like to purchase something at a 35% discount from retail and do not want to purchase a color ring at this time to future match clients.

I am interested in purchasing at 50% off retail to maximize profit and increase revenue for my business.

Contact our sales team to go over your options or questions. We have several packages available that you can select. If you are ready today, select your package option under the _______ tab.

There are several benefits to being a Premium account holder. We partner with you to drive sales to your salon by listing you on our website as an authorized salon, offer extended exchanges and returns and much more.

Schedule a consultation with your client to color match her and help her choose her products. Schedule a follow up appointment once products are received to fit her and finish the consultation to go over fit and care instructions.
**We do not allow online sales of any kind and each sale must involve a consultation**

Once you select which account you would like, we ship you your product and take it from there.

There are no fees, no minimum sales of any kind. You can purchase as little or as much as you like. You can upgrade your account from Standard to Premium at a later date, but you will always have an account with us.

Our minimum suggested retail is listed on your pricing sheets. Premium accounts will be able to make 100% profit on each sale by purchasing products at 50% off retail. You may charge more than retail but not less.

Some salons/stylists charge more than the suggested retail to cover costs of customization, shipping, etc.

We require credit card payment for the products at the time of purchase. You can take payment from the client in any form you choose. Some common methods of payment are Venmo, Square or Apple Pay.

How you process payments from clients is your choice and can be suited to your needs. Some salons/stylists take full payment, others a non refundable deposit. Keep in mind that you are responsible for shipping charges for any returns or exchanges.

We do not have any standard pricing or forms that can be given to the clients due to the variability of each salon/stylist business. Some salons/stylists may include customization of the extensions in their pricing, while others may have an upcharge for this service.

After your consultation with your client to properly color match with our color swatch, you simply log onto our website to order items and select shipping. We ship your order directly to you.

We ship with FED EX Monday through Friday. Shipping times reflect business days only and we have options from ground shipping to Next day shipping. Select your shipping option at the time of your order.

Ground shipping is an estimate and can vary depending on location. Some areas can be up to 7 business days or longer. If you are needing an item quicker, please select an expedited option.

**items ordered (in stock) before 2 PM PST will ship the same day. Items ordered after 2 pm PST will ship next business day**

You will receive an email confirmation with your FED Ex tracking number included when your order has processed and shipped. If you have any questions, contact our customer service team at 1-800-220-0906

Our color ring is your main tool to accurately color match clients each time. 49 swatches of our 12 inch tape in hair ensure accurate color matching for all your extension clients. 23 Regular colors, 7 Balayage colors, 9 Rooted and 10 Prism colors.

Our color ring is labeled at the top tab of the swatch to indicate what items are available in that color.

Although our color swatch has several colors, not all clients will match exactly. Keep in mind, the swatch is a small slice of hair and the overall look of the extension can appear slightly darker due to the density of the hair.

The color ring is a guide to correct color matching, but all extensions are hand colored and some normal variations can occur.

Yes you can deposit color and or tone the extensions. We always recommend doing a test strand.

Tips for Custom Coloring HALOCOUTURE Extensions

• 10 Volume and Under
• Deposit ONLY
• Apply color on slightly damp hair for even distribution
• No Lifting, No High-Lift Tint, No Bleach
• ALWAYS TEST STRAND
• And yes, you can cut them

We DO NOT recommend lifting, bleaching your extension.

Many variables will help you determine what product would work best for your client. Our customer service team is happy to help with questions that may help walk you through that process.

Human hair extensions do not have a guaranteed time from when they will last. Depending on how often the piece is being worn as well as the aftercare given helps extend the life of the Halo.

We recommend that you retail our extension Hair care Products to your clientele. HALOCOUTURE® Extension Care Products were developed and tested to protect the keratin seal. Packed with Anti-Aging ingredients that help maintain shine, preserve color, and extend hair’s youthful condition.

Hair Extensions are no longer living and do not receive the natural oils from your scalp, which means the products in our shower are not safe or effective. Washing infrequently helps maintain the keratin seal. Hanging up to air dry is preferred. We do not recommend blow drying.

Yes, the extensions can be curled and straightened. Keep heat settings low and we recommend using our heat protection serum in our Hair care line.

Contact customer service to receive a return form that is required to send back with your item. Once we receive the item in office, please allow 1-2 business days for exchange.
**products need to be brand new in package, no alterations of any kind and never tried on clients head**

Standard accounts 14 days only
Premium accounts 90 days

Premium accounts have 90 days to return an item. All returns will be processed to Halocouture account credit. No refunds to credit cards. Standard accounts- NO returns

Yes! We have up to 6 different pre selected colors options to choose from in our sample pieces.

The hair samples are 100% Remy Human Hair and are exactly what the client would receive. The difference is they are marked samples and do not come with a retail box.

No. Samples are meant for display purposes only and marked as samples in the tag and are priced well below premium pricing.

Yes! Samples are the best way to market Halo to your clients. Seeing the instant transformation that wearing a Halo makes is the best way to market and retail Halocouture.

Clients have a difficult time envisioning what a miracle wire is, how a halo fits and how amazing the quality of a Halo is without actually seeing an actual Halo.

The Display is composed of a photo graphic/shelf/rack as well as 6 pre-selected samples and hangers to display your Halo samples.

Yes! You can choose from one of our three graphics (A, B or C)

The hair samples that come with the Display are preselected and are not customizable. We have chosen our best selling colors and lengths and ensured a variety of lengths and colors available for the client.

The display is the best way to market Halocouture in your salon/suite. The eye catching graphic brings attention from the client that is in the salon to purchase Halocouture as well as the client that is in the salon for other services (color, cuts, etc.) driving sales effortlessly.

The Display does the work for you.

We have many videos to help you with your clients. Please see the following links to check out our videos and photos to help you get started.

https://halocouture.com/pages/videos
https://www.youtube.com/watch?v=YpA-J_AG0fI

There will always be a hook and wire on the Halo itself and also a back up hook and wire in the box. If clients need additional hooks and wires, we can provide them to you at a nominal fee.

Yes, please follow us on Instagram and watch for any announcements or promotions

https://www.instagram.com/halocoutureextensions/?hl=en

We send you promotional materials at the time of your account opening, with product catalog and some marketing materials. Feel free to screenshot any digital items to help promote your partnership with Halocouture. You can also pull text from our website to describe any of the products you need information about. Pull videos from our youtube channel or Instagram, just click share on the video you want and then click embed - you will get the code to place the video on your site.

All authorized salons are listed on our website for the client to reach you to purchase.

All calls into our office from clients are always referred out to a salon in their area.

You can customize what you would like to have listed on our locator (Instagram, appointment scheduler, etc) but it is not a requirement that you be listed. Just let us know what you prefer.

Halocouture has been and remains committed to the ethical sourcing of hair extension products and human rights in our supply chain. All suppliers are required to sign and abide by our Supplier Code of Conduct which expressly forbids forced labor, forced donations, child labor and violations of human rights.

For further information, please contact our customer service team at 1-800-220-0906

Our customer service representatives are available Monday through Friday from 7 am to 5 pm PST to help in any way. We also have an education team to help with any questions about customizing your products.